Great router, easy setup and very fast!
I’m using the NETGEAR Nighthawk BE12000 (RS500) with 4th Utility FTTH on the 2.3 Gbps tier, connected directly to the CityFibre termination point, and it’s been fantastic. Setup was quick and easy, and the speed and coverage are outstanding — solid performance in every room.Only downside is it takes a bit long to restart, but overall it’s a great router that really makes the most of full-fibre internet.

You must read this first and then make up your mind.
Update 3rd December 2020.Hello again Ms P,You made such a fuss about not refunding my money until you had received the router back but it is now over a month (30th October) since you requested “what was the best time to contact me” Today is the 3rd December and you still haven’t had the courtesy to contact me so I am informing you now that if I have not heard anything back from you by the 11th December then I will on Monday 14th December put the router out with my weekly rubbish for collection buy my local authority. This is and will be my last word on the subject.UPDATE 29th October 2020,It took four months but the money £409.99 has now been refunded into my bank account.Update 15th October 2020, the following is from Netgear support:-NETGEAR Support2020-10-15 10:48:03Dear Mr. Wilkins, We acknowledge the email that you sent us. We understand your frustrations about this Refund Request. This took a long time since this is not the process that we have for product refund. We are working on the request now and I will send you an update once completed. We appreciate your time and thank you for contacting NETGEAR. Regards, M P Customer Care Advocate NETGEAR IncMy response :-Hello again Ms P,So you are (TRYING UNSUCCESSFULLY) to tell me that a refund is extremely rare and since Netgear was founded in 1996 and trades almost in every country in the world for around the last 24 years, Netgear have never ever refunded anyone’s money and so there is no procedure for refunding even though, and I advise you to take a look at the reviews on Amazon yourself if you do not believe me, the following it is all true because I have counted myself PERSONALLY and this is just for your NETGEAR Nighthawk 12-Stream AX12 Wifi 6 Router (RAX200) – AX11000 Tri-Band alone and no other products Netgear sell have been counted and the total is:-5 Star = 56%4 Star = 8%3 Star = 8%2 Star = 4%1 Star = 24%24%, nearly a quarter of sales and totalling all the CRITICAL reviews for 1 and 2 Star only, there are….are you ready for this?53 extremely bad criticisms from the U.K. customers AND….194 extremely bad criticisms from AROUND THE REST OF THE WORLDThat is just AMAZON SALES no-one else. So, I advise you to think again when telling lies that there is no system for refunding customers money because the statistics show a completely different story and I do not believe you.I have for the past 10 weeks or more been in a one way battle with Netgear support.I bought the AX12 Wi-Fi 6 router (RAX200)- AX11000 Tri-Band on the 10th May, delivered 13th. Around early July I started having trouble but put it down to other things simply because the router was new. I kept losing the connection to my TV, Amazon Prime Cube, CCTV cameras (I have 8) and that dreaded word “Alexa” as all my lights amongst other things are that word controlled.I at last tracked the trouble down to the 2.4 GHZ on the router because it kept dropping out. Since the 27th July, (so that makes the router 10 weeks old) I have had 10 different support case numbers assigned to my router problem. I was promised a refund as the factory was closed and not making any because of the coronavirus and were out of stock.I was also promised an “RMA” which is Netgears’ return process on the 27th July but as of today 30th August NOTHING. I have spent over 15 hours on the telephone with their support staff and every single time you tell the first one, too technical for her so she puts you onto a “Tech 1 Person” you tell them and they put you onto a “Tech 2 person” and then you tell them all over again and they put you onto a “Tech 3 person” so on and so on and each time you have to hang on for 30 or more minutes for the next one to answer.Today the 30th August I spoke again to their support unit and was told that I had to send the unit back first and have it checked and so I replied but you still haven’t told me where to send it and I said no, I want a refund as promised because you are out of stock and the factory closed…..She said that was “UNTRUE” so I asked why I was told that and she couldn’t answer. She sent me an “RMA” while I was on the phone and told to check my e-mail. I was told by a person “M P” they were out of stock.I insisted that I wanted a refund or a replacement first because I could no longer trust what I was being told to the reply “you can trust me” I again said no I can’t, I trusted MP and where did that get me? to which I was told no refund or replacement until I sent back first…..I told her I would see them in court and that would mean solicitors fees, court fees, my refund and I would request compensation and put the phone down.In desperation, on the 24th August I sent an e-mail explaining everything to Netgears’ Sales: UKsales@netgear.com , Media Inquiries: netgear@zaboura.com, Investor Relations: netgearir@netgear.comNOTHING FROM ANY OF THEM NOT EVEN AN ACKNOWLEDGEMENT.I will also send a copy of this review to them as well.After reading this it is now up-to-you if you still want to chance buying anything from NETGEAR.

Woks well
Works well and pretty easy set up. Phones are set to automatically use WiFi 6

Disappointment in a box
Having used this for just under 2 months I can conclude this is not worth half the price paid. Yes, it has WiFi 7 and was quicker than my previous router: Bitdefender Box2. However, the Netgear Armor after the free period could not be extended as the router thought I was US based. After I’d corrected this I kept getting a this device is not available. A month of discussions with netgear support have not resolved it.As this was the prime reason for the ‘upgrade’ this has left it pretty useless.The so-called vlan support is limited to bridging with an isp’s offered services so again a pointlessaddition, and unlike the bitdefender box 2 there is limited clients allowed as fixed addresses.Needless to say I have opted for a different solution. There is a reason for all the returns, I just wished I’d listened to it. Do yourselves a favour buy something else unless you want a journey into disappointment.

الجهاز كسرعة وجودة 10/10 لكن كتغطية خيب ظني لأن الاصدار اللي قبله R8000 أفضل منه

as expected

I have tried a few Netgear WiFi 6 routers and all have been great. This one is just better everywhere.I have stopped looking for the router that fits me, because I now have it in the Netgear RAX200.